Unmatched
Customer Service
Cove Central is re-defining unified communications. While we are resellers of award-winning vendors, we listen to the needs of our customers. If there are features not offered by our vendors, we work to locate new vendors and integrate other offerings to create a package that meets our customers’ needs. As these integrated services are only offered by us, we will stand by our promise to deliver unique products, and the ongoing service necessary to support them.
Multi-location
Redundancy
Cove Central’s VoIP network uses the nation’s largest underlying real-time communications network with over 155 local access points and access up to 52 million phone numbers. This means we can offer more directly connected calls, tighter security, and cost savings that will benefit your organization. Our cloud network also includes redundant data centers that also offer mandated security compliance and availability for a fraction of the cost.
Premium Routing
To address the needs of our customers requiring urgent communications, we’ve carefully selected a network to provide premium routing to include:
Nationwide 9-1-1 Routing
Enhanced 911 (E911) to deliver pinpoint location accuracy
Automated location provisioning and address validation
Two-way messaging solutions for on-demand applications and collaboration apps
SMS and MMS-enabled phone numbers, ready for next-generation business communications
Business text messaging to and from any mobile to any Cove Central DID